Your information will be held by Habodel
Habodel is part of the G2M Group of companies and is registered in the UK under habodel limited no. 13049302
Habodel House, Hayfield Business Park, Unit 1 Field Lane, Auckley, Doncaster, South Yorkshire, United Kingdom, DN9 3FL
This privacy notice is to let you know how Habodel promise to look after your personal information. This includes what you tell us about yourself, what we learn by having you as a client, and the choices you give us about what marketing you want us to send you. This notice explains how we do this and tells you about your privacy rights and how the law protects you.
We promise:
This notice sets out most of your rights under the new laws. We will update it regularly when changes come into effect.
Habodel is a property management business based in Doncaster UK. If you have any questions or want more details about how we use your personal information, you can contact customerservices@habodel.co.uk or call the team on 01302 244 441 (8:30am-5:30pm).
As well as our privacy promise, your privacy is protected by law. This section explains how that works.
Data protection law says that we are allowed to use personal information only if we have a proper reason to do so. The law says we must have one or more of these reasons:
A legitimate interest is when we have a business or commercial reason to use your information. But even then, it must not unfairly go against what is right and best for you. If we rely on our legitimate interest, we will tell you what that is.
Here is a list of all the ways that we may use your personal information, and which of the reasons we rely on to do so. This is also where we tell you what our legitimate interests are.
| What we use your personal information for | Our reasons | Our legitimate interests |
| To manage our relationship with you or your business | Your consent
Fulfilling contracts Our legitimate interests |
Keeping our records up to data
Determining whether you would benefit from our services Communicating to you about our services |
| To develop and carry out marketing activities | Your consent
Our legitimate interests |
Determining whether you would benefit from using our services
Communicating to you about our services Offering you the opportunity to use our services and become a client |
| To develop and manage our services | Fulfilling contracts
Our legitimate interests |
Developing new services that would be of benefit to you |
| To deliver our services | Fulfilling contracts
Our legitimate interests |
Being efficient about how we fulfil our legal and contractual duties |
| To obey laws and regulations that apply to us | Our legal duty
Our legitimate interests |
Being efficient about how we fulfil our legal and contractual duties |
| To run our business in an efficient and proper way including managing our financial position, planning and communications | Our legitimate interests
Our legal duty |
Being efficient about how we fulfil our legal and contractual duties |
| To exercise our rights set out in agreements or contracts | Fulfilling contracts |
We use many different kinds of personal information and group them together like this.
| Type of personal information | Description |
| Contact | Your address and how to contact you |
| Socio-Demographic | This includes details about your work & profession |
| Contractual | Details about the services we provide to you |
| Communications | What we learn about you from letters, emails and conversations between us |
| Consents | Any permissions, consents or preferences that you give us |
We may collect personal information about you (or your business) from these sources:
We promise not to share your data with any other companies or 3rd parties without receiving prior consent from you to do so.
Where your personal information is held and processed
We use a number of different companies and solutions to hold and process our data.
You can find a list of them plus links to their privacy policies below.
Data processors:
Data storage:
Countries outside of the European economic area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.
Many of our third parties service providers listed above are based outside the European economic area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:
We will only transfer your personal data to countries that the european commission have approved as providing an adequate level of protection for personal data by; or
Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European commission which give personal data the same protection it has in Europe; or
If we use us-based providers that are part of EU-us privacy shield, we may transfer data to them, as they have equivalent safeguards in place.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
We may use your personal information to communicate with you regarding our services.
This is what we mean when we talk about ‘marketing’.
We may also use your personal information to make decisions about what services we think you may be interested in.
We can only use your personal information to send you marketing messages if we have either your consent or a ‘legitimate interest’. That’s when we have a business/commercial reason to use your information, without unfairly going against what is right and best for you.
You can opt-out of marketing messages by contacting us at any time.
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We will retain your personal data as follows:
In some cases, it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:
The retention period of contact data will be determined by its purpose in us pursuing our legitimate interests as outlined above
The retention period of consents data will be determined by its purposes in us pursuing our legitimate interests as outlined above
This section explains about your right to object and any other data privacy rights that you have.
You can object to us keeping or using your personal information. This is known as the ‘right to object’.
You can also ask us to delete, remove or stop using your personal information. This is known as the ‘right to be forgotten’.
If you want to object to how we use your data or ask us to delete it or restrict how we use it, please contact customerservices@habodel.co.uk or call the team on 01302 244 441 (8:30am-5:30pm).
Please let us know if you are unhappy with how we have used your personal information. You can contact customerservices@habodel.co.uk or call the team on 01302 244 441 (8:30am-5:30pm).
You also have the right to complain to the regulator and to lodge an appeal if you’re unhappy with the outcome of a complaint.
If you want to complain, you can contact the Information Commissioners Office here:
You can withdraw or change your consent at any time by clicking on the opt-out link/manage preferences at the bottom of every email we send.
Alternatively, please contact customerservices@habodel.co.uk or call the team on 01302 244 441 (8:30am-5:30pm).
This will only affect the way we use information when our reason for doing so is that we have your consent (as per above). See the section above ‘your rights’ about restricting the use of your information more generally.
You have the right to question any information we hold that you think is incorrect. We’ll take the appropriate steps to check this for you, and if necessary, correct it.
If you want to do this, please contact onboarding@habodel.co.uk or call the team on 01302 499 204 (8:30am-5:30pm).
How to get a copy of your personal information
You have a right to request a copy of the information that we hold on you.
You can do this by contacting onboarding@habodel.co.uk or call the team on 01302 499 204 (8:30am-5:30pm).
This policy will be updated throughout the year as required.
A full list of amendments will be published for you to see how we are continually approving our approach to safeguarding and treating your personal information with respect.
Habodel is registered with the Information Commissioners Office and complies with GDPR regulations.
For more details contact customerservices@habodel.co.uk or call the team on 01302 244 441 (8:30am-5:30pm).
What are cookies and why are they used?
Cookies are small files which identify your computer to our server. We send these to your computer for the following reasons:
We will not use cookies to store any personally identifiable information about you. We will not make any attempt to find out the identities of people visiting our website without their prior permission.
If we want to collect personally identifiable information through our website – for example when you request a service from us – we will tell you beforehand. We will make it clear when we collect this information and will explain what we intend to do with it.
There are two types of cookies in use on our sites:
Session cookies:
These are temporary cookies that remain in the cookie file of your browser until you leave the site. This information is not stored after you have left the site.
Many of these types of session cookies are used for the sole purpose of carrying out a particular service such as completing an online application form or making an online payment. Without using such cookies these services would not work properly. Because of this, the directive states that they are exempt from the new rules, and that consent is implied provided an explanation is given.
Persistent cookies:
These remain in the cookie file of your browser for a longer period of time. The length of time will depend on the lifetime of the specific cookie but this may be indefinitely or until deleted.
Most of the persistent cookies that we use relate to google analytics. We use these cookies to help us gather information about how many people visit our site, and what pages they visit. We cannot identify individuals from this information. We use the information to help us to see where we need to improve our site for the benefit of our customers.
You have the ability to accept or decline cookies by modifying the settings in your browser. You can find out more about cookies and how to disable them in your browser settings at www.Allaboutcookies.Org refusing the cookies may impair your experience of using this site.
The following sections contain detailed information about the cookies we use on our web pages, with information on why they are used.
Cookies set by us:
Cookie name – x-mapping-*
Usage – the x-mapping cookie is sent by the server to keep the user’s browser sessions intact as we load balance and use a clustered array of servers. If a user reloads a page they could be served the content from another server entirely but this cookie tracks the user to the same server.
Cookies set by third party websites:
Organisation – google analytics cookie name – __utma, __utmb, __utmc, __utmz
Usage – these cookies are used to anonymously track visitor numbers and use of the website. We use the information in the google analytics tool to compile reports and help us improve the site.
We sometimes embed video, images or other content from websites such as youtube, flickr and twitter. We may also allow you to share links to content on our site with other websites by the use of “share” buttons.
As we have no control over the cookies set by these websites, please look at the relevant third- party websites for more information.